promotional terms & conditions

we update this page regularly to help answer your questions or direct you to who best to contact. if you have a suggestion for this page to make it more useful, please send it to us on online@moochi.co.nz

a gift on us

Rules of the giveaway

  1. 1. Minimum spend threshold of $399.99 must be met
    2. A Moochi account with a valid email address must be used at checkout (in-store and online) to qualify.
    3. Limit of one gift per order.
    4. Offer valid only during the promotional period and strictly while stocks last.
    5. If you return your purchase, the gift must also be returned.
    6. Gifts cannot be exchanged or substituted once the transaction is complete.
    7.Moochi reserves the right to cancel this promotion at any time without prior notice.
  2.  

contact online@moochi.co.nz for further support

samples and seconds giveaway

Rules of the giveaway

  1. 1. samples and seconds giveaway runs from 14 - 16 september 2025
  2. 2. tag a friend on our instagram post
  3. 3. win 2x$250 voucher for you and a friend to use for samples and seconds
    4. voucher can only be redeemed on samples and seconds products. strtictly not redeemable on full priced items
    5. winners will be picked at random
    6. winners will be emailed and posted about on moochi_ first thing on the 17th september
    7. if you do not reply to us within 24 hours via email or instagram you will forfeit your voucher
    8. only valid during promotional period

contact online@moochi.co.nz for further support

style steals

please see our rewards page for style steals information here

moochi money

please see our rewards page for moochi money information here

double rewards

please see our rewards page for double rewards information here

standard promotion terms & conditions

these standard terms and conditions for promotions are in addition to any specific terms and conditions advertised as part of a promotion. if there is a contradiction between the advertised terms and the terms on this page, the advertised terms take precedent.

1) entry into any promotion and/or redeeming the promotional offer is deemed acceptance of these terms and conditions together with any specific terms as advertised. in the case of any inconsistency between these terms and any specific terms advertised, the specific terms will prevail.

2) The promotion commences and finishes on the dates and times advertised as the ‘Promotion Period’. Any discrepancy with regards to this period will be resolved at the sole discretion of the Promoter.

3) Entrants may redeem the Promotional Offer only once prior to the expiry date. If no expiry date is advertised, then the expiry date of the offer is 7 days from the date the offer was made.

4) The Promotional Products and/or Promotional Offer is not transferable, changeable or redeemable for cash.

5) The Promotional Offer can not be transferred to an open layby, or used as a form of payment towards a layby.

6) The Promotional Offer cannot be redeemed in conjunction with any other offer or promotion, including itself, unless otherwise stated.

7) Moochi Money cannot be redeemed on a purchase in conjunction with any Promotional Offer.

8) Moochi Money cannot be accumulated on a purchase in conjunction with any Promotional Offer.

9) The Promoter may amend, suspend or cancel any aspect of the promotion (including any Promotional Product or Promotional Offer) at any time at its sole discretion.

10) To enter the Promotion or redeem the Promotional Offer, you must have a customer account with current and valid personal details, including but not limited to, full name and email address. Failure to provide these details could mean you are ineligible to redeem and/or enter the promotion.

11) For any purchase made at one of the Promoter’s websites that qualifies for an exchange or refund, in accordance with our terms and conditions of sale, the Promotional Offer may be redeemed again if it is still within the Promotion Period.

12) The Promoter collects and holds personal information provided by entrants for the purposes of this promotion and for future promotional purposes, subject to our Privacy Policy found at moochi.com.

13) The Promoter is Clothing Journey New Zealand Limited, trading as Moochi, 24 Mackelvie Street, Auckland 1021, New Zealand.

14) Neither the Promoter nor any other entity associated with this promotion will be responsible for any late, lost, misdirected or incorrectly submitted entries or redemptions, including but not limited to entries not received due to technical problems or human error.

15) The Promoter reserves the right to disallow entries and/or redemptions at its absolute discretion and without giving reasons.

16) The Promoter reserves the right, at any time, to verify the validity of claims and determine the eligibility of entrants (including an entrant's identity) and to disqualify any entry or refuse to award a Promotional Product and/or Promotional Offer where false or misleading details have been given by an entrant, or where an entrant has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these terms and conditions or the spirit of the promotion.

17) Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

18) All decisions made by the Promoter, its employees or agents are final and no correspondence will be entered into.

19) Except for any liability that cannot be excluded by law, the Promoter (including its officers, directors, shareholders, employees, advisors, assignees, agents, licensees, representatives, advertising and promotional agencies), excludes all liability (including negligence), for any personal injury or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where attributable to any of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorized access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected; (d) any variation in the prize; (e) any tax liability incurred by a claimant or entrant; or (f) use of a prize.

20) These terms and conditions are in no way intended to limit your rights under the consumer guarantees act. If it is found that there is a limitation to the consumer's rights then that portion of the terms that cause the limitation will be disregarded to the point of not limiting the consumer's rights. All other parts of the terms will remain in full effect.

21) Employees of the Promoter and any agency involved with this promotion, and the immediate families of such employees, are not eligible to enter.

22) style steals: only one style steal voucher per transaction, per customer is permitted. Style steals transactions must be linked to a valid moochi loyalty account. Not all product shown online is available in store. please use 'check in store' function on website prior to heading into store. Customers must spend $100 on a full priced item to recieve a voucher.

23) online warehouse sale: available only for new zealand customers, moochi money cannot be redeemed or accumulated on any online workroom sale purchases.

24) recruitment refer a friend: candidate will need to be successfully employed by moochi. One voucher per role will apply. Moochi will be in touch with refer to issue the voucher.

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